Terms & Conditions
Please read these terms carefully, and print and keep a copy of them for your reference.
This website is provided by Shopwired and operated by Shibori, Willowmead, Dog Lane, Woodbury Salterton, Exeter, EX5 1PZ.
If you need to contact us please write to us at the above address or e-mail us at: firstname.lastname@example.org
MAKING A CONTRACT WITH US:
When you place an order with us you are making an offer to buy goods. We will send you an e-mail to confirm that we have received your order.
We reserve the right to not supply your order without providing a reason. We will always try to supply your full order but where stock is not available we will supply your part order at the appropriate charge.
If you choose to pay by 'Paypal' then this third parties will accept your payment on our behalf before we have the opportunity to check the availability of goods and prices. In the unlikely event that the goods are not available or prices incorrect then we will contact you so that the order may be adjusted or your payment refunded as you wish.
If you do not have a Paypal account then they can still process your payment by credit or debit card.
Whichever method you pay by we will e-mail you again when your payment has been processed and that we accept your order, and then a contract has been made between us.
HOW TO PLACE AN ORDER:
Photos of items for sale are intended to give a good indication of the colours of the items. Please note though that accurate colour rendition is notoriously difficult and can often be subjective. If in doubt please contact Sally or try to come to a show. This warning particularly applies to the Oceana Range where colours are often very subtle and tend to shift with the light scource. It is also impossible to photograph Dichroic Glass used in our jewellery with accuracy as it's beauty is the shift in colours as the light source varies.
We take the security of your payment very seriously. Paypal is an internationally recognised method of payment processing. You can pay without holding an account with them by using your debit or credit card. If you pay over the phone we process your transaction using secure encrypted terminals. We do not record your payment details.
We will never (except where required by law) let any third party have your personal details other than to process your order. As a customer we may occasionally send you an e-mail with details of our products or offers that we think may interest you. If you do not want to hear from us please say so.
There is no agreement to supply your order until we have processed and cleared your payment. We reserve the right to not supply your order without providing a reason. We will always try to supply your full order but where stock is not availabe we will supply your part order at the appropriate charge.
ERRORS AND OMMISSIONS
We are very keen to maintain this site at a high level of accuracy but we do acknowledge that occasional errors will occur that will not be binding on us and that we will correct as soon as we can.
We reserve the right to change product prices and specification without prior notification.